1. Client Overview
- Company/Industry/Sector
The Vaila Boat
- Key challenge or goals
The shore base boat required various updates, including some major works, with limited time to get the tasks completed as the boat is a vital link between the island of Vaila and Shetland mainland and used almost daily.
2. The Challenge
- Specific details
With full removal of the wheelhouse, control panel and other large onboard items, co-ordinating the timing of the works completed to allow the maintenance to run efficiently and in a specific order process was essential to keep the project moving.
With the updates requested, it was extremely important to provide our client with a vessel that remained dependable and capable of consistent handling within the varying weather, water, sea conditions it operates.
3. Objectives
- Desired outcomes or success criteria
Wheelhouse completely upgraded to provide a sound working environment for the crew with bow ramp refurbished for easier operational use, control systems removed, inspected and refitted to provide reliable performance, dependable engine function and power output. Both Mercury engines maintained and tuned.
4. Solution
- Provision
Vessel collected and transported to our workshop on our crane truck. Wheelhouse removed, sandblasted, repainted and refitted, both 80hp Mercury outboard engines fully serviced, new anodes fitted, and antifouling of the whole hull completed.
Delivery back to a location of our client’s choice for initial sea trials also provided.
- High-level technical elements
As exclusive Mercury outboard motor dealer for Shetland, our engineers are qualified and Mercury factory trained to provide engine maintenance and overhauls. Disassembly of the wheelhouse and associated electrical wiring and vessel control panel completed and then rebuilt, checked, tested and passed.
5. Implementation
- Brief timeline or process overview
The project was fully completed with the vessel back in the water for sea tests, passed and handed back-over to our client, providing them with an on-schedule delivery agreement as promised.
- Key actions taken
We keep our clients up to date and informed about work progress as well as letting them know, prior to providing details or carrying out any work, should any unforeseen issues arise that were not within the original discussions and scope of the project.
6. Results & Impact
- Quantifiable outcomes
All works completed approved and feedback received very positive on steering, engine power, sea handling and operational function of bow ramp.
- Qualitative benefits (efficiency, customer satisfaction, scalability)
See testimonial below.
7. Customer Quote or Testimonial
“D H Marine did a fantastic job within a very limited time frame. From collection we were kept informed of progress which involved a complete upgrade of the wheelhouse as well as a general service and maintenance. Completely satisfied”.
Thank you - Jonathan Raymond (Arrakis Commercial Enterprises).
8. Key Takeaways / Call to Action
- Summary of how we helped
Vessel was collected by our crane truck and safely transported to our workshop before being returned to the requested destination. It was fully maintained, serviced and entirely functional, given sea trials and approved by the client, ready for another season’s work with wheelhouse refurbished, hull protected and engines tuned to perfection!
Should you require maintenance on your vessel, be it a small pleasure craft or larger commercial boat, our dedicated team of electrical and marine engineers provide a complete service, covering all your requirements and always endeavouring to meet any pre-agreed project completion date.
