Ceol Na Mara – SERVICING VESSEL AND TRAILER
1. Client Overview
- Company/Industry/Sector
Leisure craft for personal use.
- Key challenge or goals
The trailer had many problematic areas due to wear and tear and age with the outboard and wiring throughout the vessel in need of an overhaul to provide confidence and consistent performance whilst at sea.
2. The Challenge
- The specific details
To get the trailer operating efficiently, the complete wheel assemblies, bearings, tyres, rims and mudguards needed to be fully removed and replaced. Road safety, towing and haulage performance would improve when the trailer work was completed with the rewiring and outboard maintenance providing reassurance and dependable power.
3. Objectives
- Desired outcomes or success criteria
Upgrading of the vessel’s overall handling performance and enjoyment for the client would go towards reduced fuel costs and downtime providing more opportunities to be at sea. The trailer performance would make transfer of the vessel to and from sailing location safer, smoother and easier to use.
4. Solution
- Provision - What our company provided
Mechanical and Electrical Services with required parts sourced and delivered.
- High-level technical elements
Gear box installation, fuel and water separator fitted, electrical overhaul with new LED navigation lights, axle removal and welding of new brake assemblies, hubs and required trailer maintenance completed. A new plotter was supplied, installed and tested.
- Unique approach or innovation
We provided a thorough inspection service of both trailer and vessel, listening to and taking into consideration the technical problems our client was suffering before offering solutions and sourcing parts within their budget.
5. Implementation
- Brief timeline or process overview
The trailer repairs were initially completed and then the main bulk of the maintenance, rewiring and installation work on the vessel completed to a pre-agreed completion date – completed on schedule and on budget.
- Key actions taken
The client was kept informed throughout the maintenance process whilst visiting our workshop on occasion to check on progress and provide any additional input they deemed useful to the project requirements.
6. Results & Impact
- Quantifiable outcomes (metrics, ROI, performance improvements)
Smoother and more efficient road and towing performance from the trailer with improved fuel efficiency, performance, reliability and consistency in all the vessel’s operations and handling.
- Qualitative benefits
We had a very satisfied customer which is always our priority. See testimonial below.
7. Customer Quote or Testimonial
“I arranged with D H Marine to put my boat and trailer for an engine service and trailer modifications - there was also electrical work required.
All work done was pre-agreed with regular contact provided as work progressed and finished in a professional manner.
I am pleased with all the work undertaken and recommend D H Marine for any boat related engineering and electrical work that requires to be completed”.
Kenneth Groat
8. Key Takeaways / Call to Action
- Summary of how we helped
A functional trailer with upgraded equipment, helping to deliver a vessel to any location that will run, perform consistently and provide enjoyment for many years to come.
If you have a trailer, pleasure craft or both, our technical services team provide you with a complete service. This saves you having to find different skills in different locations and co-ordinate the logistics of ordering, finding parts, movement of equipment that could slow your project down.
We’ll keep it on track, on budget and deliver to pre-agreed schedules. Contact our team today with your project details.
